Shipping policy

SIERRA'S DELIVERY POLICY

At Sierra, your satisfaction is our priority. We strive to make sure your haircare products reach you in the best condition and as promptly as possible. Here's everything you need to know about how we deliver to your doorstep.

Order Processing

Every order placed with Sierra's is processed within 24 hours. Please keep in mind that weekends and public holidays are not included in this timeframe, so orders placed during these days will begin processing on the next working day.

Estimated Delivery Timeframe

The time it takes for your order to arrive depends on the shipping method you choose and where you are located. Customers based in Lahore can expect their orders within 2 to 3 days, while deliveries to other parts of Pakistan typically take 3 to 5 days. 

Tracking Your Order

If you ever need an update on where your order is, simply reach out to us through our social media platforms or call us at +92 331 0222415 or WhatsApp us at +92 331 0222415. Our team will be glad to assist you with any tracking inquiries.

Deliveries During Sale Periods

During high-demand sale events, please allow a little extra time for your order to arrive. Deliveries may take up to 5 to 7 days during these periods. We kindly appreciate your patience as we work hard to get every order to you.